Thursday, January 26, 2012

For eBay's CEO: "there will be more changes in shopping in the next 3 years than in the last 20."

For eBay's CEO John Donahoe: “I believe that you’re going to see more change in how consumers shop and pay … in the next three years, than we’ve seen in the last 20 years... and 2012 will be an “inflection point in retail, shopping, and paying.”

Why is that? Consumers, he said, are blurring the line between offline and online shopping at a “stunningly fast” rate. For half the retail transactions last year, the consumer accessed the web at some point during the shopping experience, he explained. As a result, Donahoe said, some of the world’s largest retailers have asked eBay for help in competing in this “multichannel world,” as he calls it.

Through the acquisitions of GSI, RedLaser, and Milo, along with payments solution PayPal, eBay has transformed itself from an auction site to an open commerce platform (X.commerce). The auction side of eBay’s business, he added, now represents just 10 percent of the overall business.

“We’re enablers,” Donahoe said. “The real winners are going to be retailers … the retailers that adapt a multichannel shopping experience.”... Consumers, not retailers, are driving innovation in retail. The shift in the amount of money spent in the fourth quarter at physical stores to that spent via mobile devices was stunning"...“We’re providing mobile capabilities that consumers are grabbing … but the consumer is in charge here.”

eBay made $11 billion in revenue in 2011 and closed out the year with an especially strong fourth quarter thanks in no small part to its mobile applications. eBay’s mobile applications, Donahoe said, have been downloaded more than 65 million times and accounted for $5 billion in sales volume.

Source:
http://venturebeat.com/2012/01/24/john-donahoe-dld/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+Venturebeat+%28VentureBeat%29

Louis Rhéaume
Infocom Intelligence
louis@infocomintelligence.com
Twitter: @infocomAnalysis

3 emerging social learning trends

According to a recent survey by TrainingMag.com, US total expenditures in training appear to be increasing. The amount spent on training jumped about 13% from 2010, including increases in overall training budgets and payroll, and spending on outside products and services.

3 social learning trends are emerging:

1. Social Learning

For Tony Bingham, CEO of the American Society for Training and Development: “Social learning is learning with and from others, often — but not always — with social media tools,” Bingham explains. “Social learning is a powerful approach to sharing and discovering a whole array of options, leading to more informed decision-making and a more intimate, expansive and dynamic understanding of the culture and context in which we work.”

There are many benefits to incorporating social learning into an organization: “Incorporating social learning creates networks of knowledgeable people to work across time and space to make informed decisions and solve complex problems,” Bingham says. “Learning happens more quickly and broadly. Innovation happens faster. And tacit knowledge can be retained and reused.”

2. Social Networking Techniques

Many trainers are using social networking platforms to create activities and exercises for their programs. Jane Bozarth,author of Social Media for Trainers explains how using social networks can enhance training: “Social media tools help to amplify the social and informal learning already going on in organizations all the time, every day, and make the learning available on a much larger scale. They provide ways to connect talent pools and expertise in an organization or within a practice area, and can offer just-in-time solutions to problems and performance issues.”

“Participants are happy to engage with one another using social media tools for training purposes. They find it convenient, useful for learning at the moment of need, and [that it helps them] develop a greater sense of control over their learning.”

“Social media tools are just tools and can be effectively employed to support the gamut of training activities, from introductions to role plays to discussions of video clips, and anything in between.” But she does offer one recommendation: “I hope we see learning and development practitioners moving toward partnering with learners and away from feeling their role is to direct them.”

3. Gamification

A frequent training request is make subjects fun — and what better way to learn a new topic than by playing a game? Karl M. Kapp, professor of instructional technology at Bloomsburg University and author of The Gamification of Training: Game-based Methods and Strategies for Learning and Instruction, shares the concept of using games for learning. “Studies indicate that games, when designed properly, motivate learners, improve learner retention and encourage students who aren’t typically ‘academic’ to partake in the learning process,” he says. “There is no reason learning has to always be hard or difficult.”

“When done correctly, gamification provides an experience that is inherently engaging and, most importantly, promotes learning. The elements of games that make for effective gamification are those of storytelling, which provides a context, challenge, immediate feedback, sense of curiosity, problem-solving, a sense of accomplishment, autonomy and mastery.”

Adding social networks and games to training programs has the potential to shake up the learning experience. It can create constant learning opportunities, real-time knowledge sharing and improved participant engagement.

Source : Mashable

Louis Rhéaume
Infocom Intelligence
louis@infocomintelligence.com
Twitter: @InfocomAnalysis

The business model of Twitter according to CEO Jack Dorsey

According to Jack Dorsey, the founder of Twitter, the company did not have a real business model until recently since they are now targeting advertising revenue. They concentrated on getting a critical mass of subscribers first which then gave rise to an exponential traffic growth. They now have more than 190 million users, which are tweeting 65 million times a day . Twitter’s market value has reached $7 billion in January 2012, according to SharesPost. Twitter’s new business model relies on charging for access to its full data stream. According to GigaOm , it will feature promoted tweets in search results and promoted trends in its trending topics . It will publicize sales and other deals. Twitter is even considering inviting users to pay to promote their Twitter accounts. Promoted tweets would represent a Twitter-specific version of Google AdWords. Thus, Twitter is still experimenting with new sources of revenues. As for Facebook, Telcos will have to determine if they want to have Twitter as a partner and at what conditions.

Jack Dorsey, the CEO and co-founder of Twitter recently gave an interview to TechCrunch:

"What is Twitter compared to Facebook, Google+ and other social networking services?

Twitter is different because we’ve always been about hosting public conversations, that are real-time to boot. There’s always been this perception that you need to tweet to use Twitter, but we see a huge number of people using it for the discovery of news, events, content and so on. Our focus on simplicity is another differentiating factor....
Twitter was obviously born from a blogging-centric mindset, but where we shine is real-time discovery, being able to open up Twitter and instantly see what’s going on in the world, or with your friends and family. When we recently redesigned the website, we focused a lot on the discovery part of the equation, making it very simple for people to get value out of Twitter without necessarily participating...

Twitter has just acquired Summify, in order to deliver relevant content to people, instantly.

In the long run, is Twitter going to become a destination for information, or a distribution channel that brings traffic to other websites?

The beautiful thing about the service is that it is both. The most amazing thing about Twitter is that it reaches every single device on the planet, from the cheapest phone to the most advanced smartphone. We’re not just about distribution, but also about people sharing content on Twitter.

Do you want to be a distribution channel or a destination site?

Well, it’s a blurry line, but in essence we think of every tweet as a destination on itself, while Twitter is also a mechanism for distribution of content.

It look a long time for Twitter to develop a business model, and it’s based on advertising. We can agree that Twitter is big in perception but comes up short when it comes to engagement and stickiness. Do you need the same level of engagement other social networks enjoy to make your business model work?

Twitter’s business model has been in development for quite some time, and it works. Advertisers use it and we see them coming back for more. The market has vetted, and confirmed that they want to keep using it. Twitter’s ‘Promoted’ products — including promoted tweets, accounts and trends — are currently seeing 3 to 5 percent engagement. We’re always looking to increase engagement, but I also think about other things, like that fact that our technology can have a positive impact on the world and how businesses interact with their customers.

So what you’re saying is that even with the extremely minimal exposure of ads that you deliver, engagement can still prove sufficient enough to make for lots of revenues down the line?

Absolutely, it’s huge. Every signal that we’re getting from both users and advertising proves to us that people want more of it.

What’s more important to you as a business right now: make money or get more users? And you can’t answer both.

Both. It’s not really a fair question. We think of revenue as not a destination but as oxygen that feeds the model and vice versa. You can’t build a product without revenue, but you can’t focus on revenue without having a product either. Twitter is an organic system and product. Time and time again, you see companies whose revenue model makes their products better, just look at how Google AdSense improved search.

Source of the interview: TechCrunch.

Louis Rhéaume
Infocom Intelligence
louis@infocomintelligence.com
Twitter: @InfocomAnalysis

Monday, January 23, 2012

New article on Seeking Alpha about Research in Motion

Our new article about Research in Motion is available on Seeking Alpha:

RIM'S New CEO Is Buying Time To Postpone Sale.

http://seekingalpha.com/article/321346-rim-s-new-ceo-is-buying-time-to-postpone-sale

Louis Rhéaume
Infocom Intelligence
louis@infocomintelligence.com
Twitter: @InfocomAnalysis

10 facts that help in the success of start-ups

Here are 10 facts that help in the success of start-ups, according to a Harvard study:

1-Serial entrepreneurs are more likely to build successful startups than first time entrepreneurs.

2-Who is more likely to get a VC's check; a founder who failed at their last venture or a founder who succeeded? If it's the same VC firm, the failed entrepreneur.

3-Is running a successful venture skill, luck or timing? Successful entrepreneurs are skilled at timing the market.

4-Success breed success.

5-Are companies that are funded by top-tier VC firms more likely to succeed? yes in general.

6- If a startup's founder has been successful before, how important is the VC? If a startup is founded by previously successful entrepreneurs, then the VC firm doesn't really matter.

7-Where do most entrepreneurs get their ideas from? From former employers.

8-Will VCs give the same entrepreneur funding on their next venture? Not usually. The same venture capital firm that funded you before probably won't give you money again.

9-Who closes VC funding faster, a serial entrepreneurs or a new founder? Serial entrepreneurs receive venture capital faster than first-time entrepreneurs.

10-Who receives a higher initial valuation, seasoned entrepreneurs or new ones? New entrepreneurs.

Read more: http://www.businessinsider.com/why-some-startups-succeed-and-others-fail-10-fascinating-harvard-findings-2012-1?nr_email_referer=1&utm_source=Triggermail&utm_medium=email&utm_term=SAI%20Select&utm_campaign=SAI%20Select%20Mondays%202012-01-23#do-serial-entrepreneurs-have-a-leg-up-on-first-time-entrepreneurs-1#ixzz1kIrfLUym

Louis Rhéaume
Infocom intelligence
louis@infocomintelligence.com
Twitter: @InfocomAnalysis

Thursday, January 19, 2012

The art of tech start-up pivoting

There is a interesting article in the NY Times on the art of tech start-up pivoting.



“In the legal and entertainment industry, you can only fail so many times,” Professor Hosanagar said. “But the culture of Silicon Valley is one where failure is embraced.”

A VC adds it is easier when you are a small start-up to pivot and change the business model, since few will notice. For Ben Horowitz, one of the founders of the venture capital firm Andreessen Horowitz. “The art of the pivot is to do it fast and early. The older and bigger the business, the harder it is to change directions.”

Sometimes a pivot is necessary when the pace of Internet evolution has made a start-up’s original plan obsolete. “The Web we were building for a few years ago is almost no longer relevant,” said Michael LaValle, the co-founder of Gojee, a recipe recommendations app. “The Internet changes so fast.”

Louis Rhéaume
Infocom Intelligence
louis@infocomintelligence.com
Twitter: @InfocomAnalyis

Huffington Post will launch 24-Hour Online News Network in February

Recently, Reuters announced its web TV programming iniative with YouTube. Now, AOL’s Huffington Post Media Group is developing an even more robust online video offering for its own website: the Huffington Post Streaming Network, or HPSN. Presently, competitors are the Wall Street Journal and Fox News offer live online programming in the style of cable news, but only during the workday. Bloomberg also makes its live broadcast available for free on the iPad 24 hours per day, but most cable news operations only share short clips of their TV programming on the web.

Huffington Post Streaming Network can be view as a cable channel minus the subscription. Thus, the Huffington Post‘s existing editorial staff of 300+ will offer live commentary throughout the day, and the footage will later be cut into clips to be embedded throughout the site. Presumably we can expect to access the stream through the Huffington Post‘s apps as well.

Further information would be announced at a press event in New York City on Feb. 2.

Louis Rhéaume
Infocom Intelligence
louis@infocomintelligence.com
Twitter: @InfocomAnalysis

Tuesday, January 17, 2012

16 great quotes by tech entrepreneurs

Here are 16 great quotes by tech entrepreneurs:

Steve Jobs, co-founder of Apple: "I'm convinced that about half of what separates the successful entrepreneurs from the non-successful ones is pure perseverance."

Max Levchin, former CTO of PayPal: "The very first company I started failed with a great bang. The second one failed a little bit less, but still failed. The third one, you know, proper failed, but it was kind of okay. I recovered quickly. Number four almost didn’t fail. It still didn’t really feel great, but it did okay. Number five was PayPal."

Reid Hoffman, founder of LinkedIn: "You jump off a cliff and you assemble an airplane on the way down."

Caterina Fake, co-founder of Flickr: "So often people are working hard at the wrong thing. Working on the right thing is probably more important than working hard."

Pete Cashmore, founder of Mashable: "We are really competing against ourselves. We have no control over how other people perform."

Jason Calacanis, founder CEO of Mahalo.com: "There is no luck, you work hard and study things intently. If you do that for long and hard enough you're successful."

Evan Williams, co-founder of Twitter : "Be a user of your own product. Make it better based on your own desires. But don't trick yourself into thinking you are the user."

Jack Dorsey, co-founder of Twitter and Square, gave a speech to Bishop DuBourg grads: "Expect the unexpected, and whenever possible, be the unexpected." Those words are from Lynda Barry's novel 'Cruddy.' I've carried them with me for some time. There's a lot in my life I wasn't expecting. One is the realization that I stood at this pulpit and delivered a reading for my own graduation...15 years ago. Unexpectedly, I'm old."

Mark Pincus, founder of Zynga: "Not having a clear goal leads to death by a thousand compromises."

Mike Maples, managing partner at Floodgate: "It's not the entrepreneur that failed. It's the business that failed. In life, you win some and lose some. The trick is to fail aggressively. And to not have everyone take it personally. Not leave regrets in the playing field. Not everything is going to work in life."

Google's Matt Cutts on TED: "A few years ago, I felt like I was stuck in a rut, so I decided to follow in the footsteps of the great American philosopher, Morgan Spurlock, and try something new for 30 days. The idea is actually pretty simple. Think about something you've always wanted to add to your life and try it for the next 30 days. It turns out, 30 days is just about the time to add a new habit or subtract a habit - like watching the news -- from your life."

Dennis Crowley, co-founder of Foursquare: "It there's something you want to build, but the tech isn't there yet, just find the closest possible way to make it happen."

Fred Wilson, co-founder of Union Square Venture: "Markets come and go. Good businesses don't."

Paul Graham, co-founder of Y Combinator: "Running a startup is like being punched in the face repeatedly, but working for a large company is like being waterboarded."

Marc Benioff, co-founder of Salesforce: "The secret to successful hiring is this: look for the people who want to change the world."

Steve Jobs: “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma - which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”


Louis Rhéaume
Infocom Intelligence
louis@infocomintelligence.com
Twitter: @InfocomAnalysis

The top 7 social networks

Here ia a list of the top 7 social networks.


New comers: Pinterest

The one surprising: Myspace still has a big number of users.

Louis Rhéaume
Infocom Intelligence
louis@infocomintelligence.com<
Twitter: @InfocomAnalysis

Wednesday, January 11, 2012

New reports from Infocom Intelligence are now available online

New reports from Infocom Intelligence are now available online. The table of content of the reports are available on the following web link.

http://www.infocomintelligence.com/newreports.htm


1- The technologies and strategies behind new mobile services : Profile of the Canadian industry
[Nature of mobile technologies, evolution of the industry.]

2- Formation sur l’investissement en capital privé pour les anges financiers potentiels ou actuels

The author of the reports is Louis Rhéaume, which has the scolarity of a doctorate in business administration, concentration in strategic management, innovation management and corporate finance. He holds a Master’s degree in finance and he has completed the first level of CFA. He has numerous years of experience in consulting, strategy, and financial analysis, mainly in the telecommunications and computing industries. He has also been a researcher in the group MINE (Management of Innovation in the New Economy), where he was in charge of the area of telecommunication services. Mr. Rhéaume has consulted in telecommunications, performance indicators of ITC, computing, IT security issues, video games, insurance and airlines. He is a contributor to the financial web site Seeking Alpha (http://seekingalpha.com/author/louis-rheaume). He has also published scientific articles on mergers and acquisitions, strategic management and corporate universities. His new chapter of a book on technology business models will be published soon by Nova Science. It is written with expert Dr. Yves Rabeau of UQÀM. https://www.novapublishers.com/catalog/product_info.php?products_id=25245

He is also a teacher at the Télé-Université (TELUQ-UQÀM), where he teaches 10 finance courses such as: financing, corporate finance, financial risk management, performance indicators, value creation and financial strategy, financial projects analysis. These courses belong to the University’s second cycle for the candidates to the CGA aaccounting accreditation. His thesis project was related to strategic management of innovation project portfolios and the dilemma Buy or Build innovation.

For more information you can contact us.

Louis Rhéaumne
Infocom Intelligence
louis@infocomintelligence.com
514-528-6422
Twitter: @InfocomAnalysis